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iTunes purchase

Have been trying to purchase songs for days, The price just spins. Have tried all of the logging out and reinstalling everything. Have deleted payment method and re-added. Nothing changes the price just continues to spin will not purchase. Normally it just goes immediately with Face ID

Posted on Feb 13, 2022 1:09 PM

Reply
1 reply

Feb 14, 2022 11:30 AM in response to BecBrown

Hello BecBrown,


​Thank you for using the Apple Support Communities. Being able to purchase songs is definitely important. It looks like you see a spinning wheel when you try buying a specific song, and you've tried some troubleshooting already.


Does this happen on both cellular data and Wi-Fi?


Also, during troubleshooting, did you restart your device? Restart your iPhone


Let us know if this helps. Take care.

iTunes purchase

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