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a password for your encrypted backup", but when i connect my iphone again to do a new back up, the itunes still asks for the encrypted password, and i cannot create a new one either

what can i do if i dont remember encypted backup password?

iPhone XS Max, iOS 15

Posted on Feb 13, 2022 4:24 PM

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Question marked as Top-ranking reply

Posted on Feb 13, 2022 5:36 PM

If you can't remember your encrypted backup password, you cannot access that backup until you enter the correct password. There is no way around that. It's encrypted on your computer and nowhere else.


All you can do is create a new backup, and either NOT encrypt the backup or create a new password for the new backup.

2 replies
Question marked as Top-ranking reply

Feb 13, 2022 5:36 PM in response to mdh1234

If you can't remember your encrypted backup password, you cannot access that backup until you enter the correct password. There is no way around that. It's encrypted on your computer and nowhere else.


All you can do is create a new backup, and either NOT encrypt the backup or create a new password for the new backup.

Feb 13, 2022 5:39 PM in response to mdh1234

You put a password on your backup, whether you remember doing so or not. That’s the only way encrypted backups get created. Either you checked Encrypt Backup, or, if you have a company email account on your phone, your Exchange administrator required it. But either way you were prompted to enter a password - twice. However, that could have been years ago; you are only prompted the first time you made an encrypted backup, you will never be prompted again until you go to restore a backup.


When you entered the backup password if you have a Mac and have Keychain enabled you were given the option of saving the password in Keychain (this is the default). So check Keychain for it.


If you haven’t erased the phone yet you can create a new backup with a new password—>About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support


If neither of those work you get unlimited guesses, so try to guess what password you might have entered back when. If you are like most people it will be a password that you reused. And to speed up the process click to change the password and you will be prompted immediately.


Note that if you do NOT encrypt your computer backup then the backup will be incomplete; it will not include health data or passwords. iCloud backups are protected by default because they require your Apple ID and password to access, so this is not an issue for iCloud backups.

a password for your encrypted backup", but when i connect my iphone again to do a new back up, the itunes still asks for the encrypted password, and i cannot create a new one either

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