Apple Pay not working after Lost Mode

A few days ago I lost my phone and put it on Lost Mode to find it. Luckily, I recovered the phone, but haven't been able to use my debit card on Apple Pay since. How can I enable Apple Pay with this debit card again?

iPhone 11, iOS 14

Posted on Feb 13, 2022 5:29 PM

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Question marked as Top-ranking reply

Posted on Feb 14, 2022 1:10 PM

Hi dbernath,


We understand you found a lost device and would like to start using it again. We're happy to offer some guidance.


To turn off lost mode go back to the iCloud website and go in to the Find My option. Select All Devices at the top of the page, then select the device you have in lost mode. Click on the Lost Mode option and select Stop Lost Mode.


Use Lost Mode in Find My iPhone on iCloud.com


Once lost mode has been disabled, the iPhone should prompt you to re-enter your login information for iCloud in Settings > your name at the top. After signing back in, you should be able to access your payment cards in the Wallet app again.


If you removed the cards from the device when you put it in lost mode, you can add them back to the Wallet app with these steps: Set up Apple Pay


Hope this helps. Cheers!

3 replies
Question marked as Top-ranking reply

Feb 14, 2022 1:10 PM in response to dbernath

Hi dbernath,


We understand you found a lost device and would like to start using it again. We're happy to offer some guidance.


To turn off lost mode go back to the iCloud website and go in to the Find My option. Select All Devices at the top of the page, then select the device you have in lost mode. Click on the Lost Mode option and select Stop Lost Mode.


Use Lost Mode in Find My iPhone on iCloud.com


Once lost mode has been disabled, the iPhone should prompt you to re-enter your login information for iCloud in Settings > your name at the top. After signing back in, you should be able to access your payment cards in the Wallet app again.


If you removed the cards from the device when you put it in lost mode, you can add them back to the Wallet app with these steps: Set up Apple Pay


Hope this helps. Cheers!

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Apple Pay not working after Lost Mode

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