My iPhone's light and flash aren't working

Hi 👋 the light from my camera and flash from my phone isn’t working what could’ve be???


[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 15

Posted on Feb 13, 2022 8:39 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2022 10:28 PM

Have any parts of the phone been replaced lately. for example the battery?


To make sure that is not software related, set it back to factory settings, using your computer.

Then set it up manually without the backup and test the camera and flashlight again.

If it still does not work, get the iPhone serviced by visiting an Authorised Apple Service Provider next to your place or by contacting Apple Support.

Restore your iPhone, iPad or iPod touch to factory settings

Apple - Find Locations

Apple - Support - iPhone Repair and Service

1 reply
Question marked as Top-ranking reply

Feb 13, 2022 10:28 PM in response to selenis29

Have any parts of the phone been replaced lately. for example the battery?


To make sure that is not software related, set it back to factory settings, using your computer.

Then set it up manually without the backup and test the camera and flashlight again.

If it still does not work, get the iPhone serviced by visiting an Authorised Apple Service Provider next to your place or by contacting Apple Support.

Restore your iPhone, iPad or iPod touch to factory settings

Apple - Find Locations

Apple - Support - iPhone Repair and Service

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone's light and flash aren't working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.