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User Name or Password incorrect "imap.aol.com"

This morning I woke up to find that 1 (out of 4) aol accounts on my iphone had stopped working (couldn't send/recieve/delete/etc.)

I deleted the account from my phone, logged in to aol and changed my password, resent my phone, and tried to re-add the account and I STILL get this message:

"CANNOT GET MAIL
The user name or password for "imap.aol.com" is incorrect"

I've looked through the forums and online, cannot find a fix.

Anyone?

iphone4, iOS 4

Posted on Aug 8, 2010 8:07 AM

Reply
24 replies

Aug 8, 2010 11:14 AM in response to JewliaGoulia

I spoke with a very nice lady at apple and she confirmed that it is in fact an issue with AOL, they have a server that's down and it's affecting the people along that server, so if you have been affected like I have, LUCKY YOU and go play lotto 🙂

They do not know when it will be fixed but they are aware of the issue and are working in it!
Hope this helps everyone and the only thing left to do is periodically try to set up the email account to see if the problem has finally been fixed.

Have a good day everyone!

Nov 21, 2010 12:04 PM in response to StarrTiger

Once again, I am posting to advise that I STILL have note been able to correct this problem. My AOL email will ONLY work using AOL software on my MacBook. I cannot get to AOL through AOL.com using a browser on my MPB. I cannot get AOL mail on my iPhone 3GS, or on my iPad using the Mail.app.

The only thing I recall is resetting my AOL password on AOL software back in early August. Since then I have received on both the iPhone and iPad: the "username or password on AOL is incorrect" message or "cannot connect to imap.aol.com."

I've deleted AOL on the phone and recreated it. I've restarted and reset the phone. I've used a backup from June (before any problems).

Any help would be VERY MUCH appreciated !!

Thanks!!

User Name or Password incorrect "imap.aol.com"

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