Replacing dead IPad

I have an IPad Air 2, running OS 15 with a bad battery that will not accept enough charge to boot up. If I simply replace this with a new IPad will I encounter any problems, such as accessing my ICloud back up and bringing the new IPad online?

iPad Air 2, iPadOS 15

Posted on Feb 14, 2022 7:11 AM

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Question marked as Top-ranking reply

Posted on Feb 14, 2022 3:52 PM

If your iPad is connected to its Power Adapter and allowed to charge undisturbed for some hours, will the iPad boot to a running state while it remains connected to its Power Adapter? If so, you’ll have access to the full range of options to transfer your data from old to new iPad. Otherwise, your options are more limited - in that you’ll only be able to restore your pre-existing iCloud or iTunes backup to your new iPad.


In more detail, your potential options to get you started with setup of your new iPad - and the methods of transferring your data from old to new iPad:

Set up your iPhone, iPad or iPod touch – Apple Support

Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support


If the donor iPad, from which you are transferring your data precedes iOS12.4, QuickStart will not be available.


“Transfer” is rather a misnomer. In reality, your data and setup is merely cloned to the new device. Nothing is moved or removed from the original device.


An alternative is to restore either an iCloud or iTunes backup to the new device:

How to back up your iPhone, iPad and iPod touch – Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


When you are ready, the best procedure for preparing you old device for disposal or reuse can be found here:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support

2 replies
Question marked as Top-ranking reply

Feb 14, 2022 3:52 PM in response to jamesfromalva

If your iPad is connected to its Power Adapter and allowed to charge undisturbed for some hours, will the iPad boot to a running state while it remains connected to its Power Adapter? If so, you’ll have access to the full range of options to transfer your data from old to new iPad. Otherwise, your options are more limited - in that you’ll only be able to restore your pre-existing iCloud or iTunes backup to your new iPad.


In more detail, your potential options to get you started with setup of your new iPad - and the methods of transferring your data from old to new iPad:

Set up your iPhone, iPad or iPod touch – Apple Support

Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support


If the donor iPad, from which you are transferring your data precedes iOS12.4, QuickStart will not be available.


“Transfer” is rather a misnomer. In reality, your data and setup is merely cloned to the new device. Nothing is moved or removed from the original device.


An alternative is to restore either an iCloud or iTunes backup to the new device:

How to back up your iPhone, iPad and iPod touch – Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


When you are ready, the best procedure for preparing you old device for disposal or reuse can be found here:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support

Feb 14, 2022 3:42 PM in response to jamesfromalva

Hi jamesfromalva, thank you for posting in Apple Support Communities.


As long as you have saved all your information in iCloud, you will be able to download all the information to your new iPad. The following links explains this in more detail:

https://support.apple.com/en-au/guide/ipad/ipad2161498f/ipados


And the following link explains all about iCloud Backups:

https://support.apple.com/en-au/guide/icloud/mm085db3a8d6/1.0/icloud/1.0


And because your iPad is still supported by Apple security updates, you may want to consider making an appointment and have your iPad inspected at an Apple Store or AASP (Apple Authorized Service Provider). Please use this link to find one in your Country Apple – Location Selector. After going through the process, you will be given all the options available.


You can also contact Apple Support as follows:


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Replacing dead IPad

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