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Phone call back

Hi there,

I supposed to get a call from apple at 5:15 pm, thank need help please call me my device is not working properly

iPhone 12 Pro Max, iOS 15

Posted on Feb 14, 2022 3:30 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2022 3:40 PM

Hawreee Said:

"Phone call back Hi there, I supposed to get a call from apple at 5:15 pm, thank need help please call me my device is not working properly"

-------


Troubleshooting a Scheduled Apple Call:


Didn't Get the Call?

Check you Call History. See if it came in, and if you missed the call.


Call the Caller Back:

Being this is Apple, contact them, requesting a following on the case. You'd have received an eMail regarding this call. So, call the number provided, and say your case number, Wait for the Apple Rep to answer your call.

3 replies
Question marked as Top-ranking reply

Feb 14, 2022 3:40 PM in response to Hawreee

Hawreee Said:

"Phone call back Hi there, I supposed to get a call from apple at 5:15 pm, thank need help please call me my device is not working properly"

-------


Troubleshooting a Scheduled Apple Call:


Didn't Get the Call?

Check you Call History. See if it came in, and if you missed the call.


Call the Caller Back:

Being this is Apple, contact them, requesting a following on the case. You'd have received an eMail regarding this call. So, call the number provided, and say your case number, Wait for the Apple Rep to answer your call.

Phone call back

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