Apple pay to STC pay not received

my husband used apple pay to transfer money to STC pay Here in saudi arabia, but its been hours but it did not credited to his stc pay account.. and it is already deducted to his personal account in SNB, what could be the reason why it was not transferred immediately? And how can he retrieve the amount sent to stc pay? And where to go to follow up reageding this matter? What he sent was quite big amount. ..

iPhone 12 Pro Max, iOS 15

Posted on Feb 14, 2022 11:20 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2022 11:37 PM

Thanks krish. I called Al ahli bank regarding may transaction with stc pay, they just told me to contact the stc pay services. Then, i called the stc pay hotline, it seems like they were wondering about my transaction as i have exceed the amount for this month. They said i have to wait next month to recieve the money.

25 replies
Question marked as Top-ranking reply

Feb 23, 2022 11:37 PM in response to Krishna564

Thanks krish. I called Al ahli bank regarding may transaction with stc pay, they just told me to contact the stc pay services. Then, i called the stc pay hotline, it seems like they were wondering about my transaction as i have exceed the amount for this month. They said i have to wait next month to recieve the money.

Mar 1, 2022 3:34 AM in response to sabiiti2003

When was your transaction done? I made mine last lFebruary 23, I have contacted my bank and told me to contact the stc pay services, if they not return the money for 24hrs they will make an “objection” like that, but i was adviced by the stc pay to wait this month as they going to release the money next month which is this month. I called then this morning and follow up them, they said , i have to wait for 48hrs as they going to forward my concerns in the management. finger crossed. Lets wait and see..

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple pay to STC pay not received

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.