You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t figure out how to get my watch data from the activity app to show on the fitness app on my iPhone. I have tried turning out Bluetooth and I have tried turning of the tracking while restarting both the phone and watch, updating everything.

What do I need to do to get my watch data to show on my phone? It’s been like two weeks and I can’t see any data. I’ve tried updating, restarting, turning Bluetooth on and off, turning off the tracking on the watch and then turning it back on. Nothing works. It’s a new watch and I’m ready to get rid of it cause it’s not doing what I want it to. Any real suggestions on how to fix this?

Posted on Feb 15, 2022 1:47 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2022 2:06 AM

Check your personal details are correct in your health app profile.

Make sure the watch band is snug but not too tight.

Don't wear the watch on top of any tattoos.(Very important)

Check that the 2 side buttons aren't being accidently pressed by your hand or a sleeve



On your iPhone, go to Settings, then tap on Privacy and then select Location Services option and ensure that it is enabled.


On the Location Services section, tap on System Services and then toggle the Motion Calibration & Distance option to enable it.



Then go back to the Home Screen of your iPhone and launch the Watch app.

Then,tap on My Watch option, then tap on Privacy and toggle the Heart Rate option to enable it.

Go back to My Watch section, then tap on Passcode, and toggle the Wrist Detection option to enable it.


Finally, go back to My Watch section, then tap on Workout, and make sure Power Saving mode is disabled. If enabled,turn it off.


7 replies
Question marked as Top-ranking reply

Feb 15, 2022 2:06 AM in response to Sam9355

Check your personal details are correct in your health app profile.

Make sure the watch band is snug but not too tight.

Don't wear the watch on top of any tattoos.(Very important)

Check that the 2 side buttons aren't being accidently pressed by your hand or a sleeve



On your iPhone, go to Settings, then tap on Privacy and then select Location Services option and ensure that it is enabled.


On the Location Services section, tap on System Services and then toggle the Motion Calibration & Distance option to enable it.



Then go back to the Home Screen of your iPhone and launch the Watch app.

Then,tap on My Watch option, then tap on Privacy and toggle the Heart Rate option to enable it.

Go back to My Watch section, then tap on Passcode, and toggle the Wrist Detection option to enable it.


Finally, go back to My Watch section, then tap on Workout, and make sure Power Saving mode is disabled. If enabled,turn it off.


Mar 22, 2022 6:59 PM in response to Sam9355

So my husband was having this same issue. I followed all of the steps listed above by fieryjack. It didn't work. So the rings are there and it says setup activity blah blah blah. So then I started looking on his health app and there is all of the activity info..

Not sure this will work for everyone else , but check your health app on iphone and your info should all be there.


I can’t figure out how to get my watch data from the activity app to show on the fitness app on my iPhone. I have tried turning out Bluetooth and I have tried turning of the tracking while restarting both the phone and watch, updating everything.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.