Hi All
was recording some video the other day and have found that when I record with 3x optical zoom I get marks on the recording the seem to keep appearing in the same place as I can see them on the grid lines.
lenses are clean.
will try upload a video failing that will be a screen grab from the video.
any help please let me know.
iphone 13 pro running iOS 15.3.1
DaZza841,
Thanks for sharing those additional details with us.
If you notice the dots every time you zoom on your iPhone, the device may need to be serviced.
Learn more here: iPhone Repair and Service
To explore any available service options, reach out here: Get Support
Take care.
Hey there DaZza841,
We understand you're experiencing an issue with lines on the video when recording with your iPhone 13 Pro.
Do you notice the same issue when recording while zoomed in further, or only at this distance?
This page may also help: If the camera or flash on your iPhone, iPad, or iPod touch isn't working
We hope this helps.
Hi
so have tested it out a bit and dots appear to disappear when 3x optical is used in Macro mode, however anything not in macro at 3x gets the blemishes, using digital zoom beyond that they disappear at around 5.2x not sure how digital zoom works of how it focuses beyond the optical zoom, could the blemishes be something on the lense? Externally the lenses are all clean.
Hi
Dots/blemishes appear whenever 3x optical is selected. Even when items are in close range or at a distance. Perhaps dust inside the lense? Will take a picture of a plain white piece of paper to try show contrast.
marks when recording video with x3 optical zoom
