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While watching Apple TV series Servant, season 2 appx episode 2, the CC keeps turning to “off” automatically. When this happens: With Vizio remote, hit CC, change to “on”, continue watching and within 20 seconds it is “off” again. Watched entire SeSon 1 without any issues. Move to another show and no problem with CC.

Any suggestions?

Posted on Feb 15, 2022 5:23 PM

Reply
1 reply

Feb 15, 2022 5:48 PM in response to NJapplesupport

Hi Njapple, just to check, this is an issue with your AppleTV+ app and your Vizio TV? Or are you watching the AppleTV+ show Servant via an AppleTV box connected to your TV?


It sounds as if you are not using an AppleTV box, only the AppleTV+ app. If this is correct here is the CC items you can adjust in your AppleTV+ app. For the Vizio side, I'd suggest opening a case with Vizio or visit their support forums.

Use subtitles and captioning in the Apple TV app - Apple Support

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