Misaligned or off-centered object when taking pictures with iPhone 12 Pro Max's telephoto lens

When I use the telephoto lens to capture photos, the object is misaligned or off-centered when it supposes to be in the center of the pictures. This particular issue happens randomly but it's really annoying. I brought the phone to the local AASP and after 3 days of testing, they just told me this is a software-related issue and I have to wait for Apple to fix it in the next iOS update.

Here are the videos demo this issue:

https://youtu.be/YcXEOJbFoi0

https://youtu.be/6KDLK0DD4_k

https://youtu.be/tZI-pCrBpu0

I already turn off the Lens Correction feature in Camera settings and this issue still persists. Please fix this, Apple. By the way, my phone's running iOS 15.3.1 which is the latest up to this point.

iPhone 12 Pro Max

Posted on Feb 15, 2022 6:45 PM

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3 replies

ChrisJ4203

Level 10

236,315 points

Feb 15, 2022 7:01 PM in response to bigboy19_07

You are not addressing Apple here. This is a user to user support forum and Apple does not participate here. If you wish to speak to Apple Support, you need to use the Get Support link at the top of the page here.

ChrisJ4203

Level 10

236,315 points

Feb 15, 2022 7:09 PM in response to bigboy19_07

You're welcome. Since you have already dealt with Apple, there isn't anything anyone here would be able to help with, especially since you were told it would have to be taken care of with a software update.

bigboy19_07 Author

Level 1

4 points

Feb 15, 2022 7:02 PM in response to ChrisJ4203

ok thanks

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Misaligned or off-centered object when taking pictures with iPhone 12 Pro Max's telephoto lens