I can’t upgrade an app
my App Store app is canceled on my daughters iPad
iPod, iOS 14
Question marked as
If this is about the disabled account in AppStore and iTunes, contact Apple Support about that, only they can help in this situation:
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If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.
When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.
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copied from: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support