You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

rnemtb2 Author

Level 1

30 points

Sound issue since updating to OS Monterey 12.2.1

Good morning ,

Using a MacBook Air 2020 with OS Monterey 12.2.1 . Since the update to 12.2.1 playing songs on with Apple Music sound starts out bright and loud then within two seconds drops out and sounds dull and low. This only happens with Apple Music App and includes all music I have stored on Mac Book. All other media plays fine ie: you tube , any music on websites, or movies. I have checked all settings . Anyone else having this issue?

MacBook Air (2020 or later)

Posted on Feb 16, 2022 5:44 AM

Top-ranking reply

Lissy_12

Community Specialist

Posted on Feb 17, 2022 8:18 AM

Hi rnemtb2,

We understand you're experiencing an issue with unexpected volume change when using Apple Music. If you go to Choose Music > Preferences, click Playback, is Sound Check selected? If so, does disabling resolve the issue? Additional guidance if available here:

Adjust the volume in Music on Mac

Hope this helps!

Have a great day.

View in context

Sound issue since updating to OS Monterey 12.2.1

Similar questions