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Phone in "silent mode" but an embedded video on a web page still played (loudly!)

Hardware: iPhone 11, current iOS.


When you flip the switch to put the phone in "silent mode," well, it should be silent! But when I accidentally tapped an embedded video on a web page in Safari, the sound from the video still played.


This is a low-priority "bug," but I still consider it to be a "bug." That switch should categorically disable "all sound output, period."

iPhone 11

Posted on Feb 16, 2022 6:43 AM

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Question marked as Top-ranking reply

Posted on Feb 17, 2022 12:50 PM

Thanks. I have now put in that official feedback. I really do think that "it is important to church services and symphony performances everywhere" that the silent-mode switch should work ... without excuses ... all the time. Exactly as advertised. If this switch is turned on, the phone should never make noise.

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Question marked as Top-ranking reply

Feb 17, 2022 12:50 PM in response to jdo_apple

Thanks. I have now put in that official feedback. I really do think that "it is important to church services and symphony performances everywhere" that the silent-mode switch should work ... without excuses ... all the time. Exactly as advertised. If this switch is turned on, the phone should never make noise.

Feb 17, 2022 8:44 AM in response to Twelve Shades Publications

Hello Twelve Shades Publications,


Thanks you for reaching out in Apple Support Communities about your iPhone and the Ring/Silent switch. We're happy to lend a hand.


It’s good to hear your iPhone has the current iOS 15.3.1 version installed.


What you are experiencing is not a bug. See the article Adjust the volume on iPhone, go to the section “Put iPhone in silent mode”, it says, 

“Important: Clock alarms, audio apps such as Music, and many games play sounds through the built-in speaker, even when silent mode is on.”


You are welcome to leave Apple Product Feedback using this link.


Reach out anytime you have questions.



Have a great day!

Phone in "silent mode" but an embedded video on a web page still played (loudly!)

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