I lose the voice on Waze. How to keep it on

Howdy nancisid,

I understand you're looking for assistance with the voice command using Waze, so let's see how we're able to help here.

Let's get started by confirming you're up-to-date with the latest iOS version and app version to rule out this being related to that. If you see that an update is available for your iPhone, be sure you have a recent backup first. For help with any of these steps, check out the following resources:

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

How to manually update apps on your Apple device

If you see that an update doesn't clear up what is occurring, contact Waze Help so they can look into this with you in detail.

Cheers!

If you are listening to music that can override voice instructions. There’s a setting within Waze to override that normal operation.