Duplicate app icons

I too have a similar problem with duplicate apps on my iPad. I have the latest version of ios15 installed and have done a cold reboot to attempt to eliminate the duplicate unsuccessfully. Both apps work perfectly and both contain the same accurate data. I am reluctant to just delete the duplicate for fear of deleting both apps and loosing the data

iPhone 12

Posted on Feb 16, 2022 11:22 AM

Reply
1 reply

Feb 17, 2022 11:13 AM in response to garyc0424

Hello garyc0424,


Thanks for reaching out to Apple Support Communities. Upon review of your post, it seems that you have a duplicate app on your iPad that you cannot get rid of. We can see why you’d want this taken care of, so let us help from here! Let’s start by explaining that the best way to remove that app is simply to delete it, which can refresh the settings and help the iPad recognize the duplicate. That is explained here: Remove apps from iPad.


We understand that you don’t wish to lose data on the app, which is completely understandable. You did not mention which app it is, so we can’t give specifics here, but you may wish to back up your device first (explained here: Back up iPad) or check with the app manufacturer to find out how to secure your data first.


Please let us know if you have follow up questions, so we can continue assisting. Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Duplicate app icons

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.