iPhone12 Pro Camera Problem

Question

iPhone12 Pro Camera Problem

Anyone else experiencing these problems with their iPhone12 Pro’s rear camera?

-Ultra wide does not work on photo and video mode

-2x zoom does not work on time lapse, slow-mo and pano

-Portrait mode does not work. When I use portrait mode, it’s as if I am just using photo mode

-Photo and video mode is always on 2x zoom so I have to adjust the zoom everytime I open my camera app

Been also receiving “important camera message” after I updated my ios some time on September/October last year then it stopped appearing after a while.

Tried factory reset but same problem still occurs. Also the “important camera message” started appearing again.

iPhone 12 Pro, iOS 15

Posted on Feb 16, 2022 4:43 PM

Reply

Answer 1

Lindsay_B.

Community Specialist

Feb 17, 2022 12:49 PM in response to Prettypink123

Hey there, Prettypink123,

Thanks for visiting the Apple Support Communities. It sounds like you are having trouble with the camera on your iPhone 12 Pro. We are happy to help!

First, we recommend going through the steps found in the Apple Support article If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support.

Then, review the information in About genuine iPhone cameras - Apple Support.

If you still need help with your camera after that, please get in touch with Apple Support directly: Get Support.

Have a good day.

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iPhone12 Pro Camera Problem

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