You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wifi Problem - No Internet Connection or Slow Connection

My WiFi is working totally fine with my other devices. What I cannot understand is why it is messed up on my iPad Pro M1.

Posted on Feb 17, 2022 1:48 AM

Reply
2 replies

Feb 17, 2022 1:54 AM in response to Godgetboy

Precisely how is your iPad Pro “messed up” with WiFi? What are the symptoms? Are you able to connect to WiFi, but have no internet connectivity - or have no WiFi connection at all? Something else?


With the benefit of more information, contributors may be able to offer advice or guidance.


Writing an effective Apple Support Commun… - Apple Community


This may be a good resource to begin your own troubleshooting:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your network. The resolution is relatively simple; may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

Wifi Problem - No Internet Connection or Slow Connection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.