Hi! I bought a used 12 pro max in October, and everything were Ok, until once it has restarted itself, and said "cellular data update failed". I had no cellular, no WiFi, no Bluetooth. All of them were greyed out.
I could fix it by connecting to Mac and update, but since this occasion, this problem comes up many times.
The phone is not blacklisted, I checked it.
Any solution?
Thanks in advance :)
iPhone 12 Pro Max
Check first the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
Check also the Wi-Fi network, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
Recommended settings for Wi-Fi routers and access points
Recommended settings for Wi-Fi routers and access points - Apple Support
If you need help with your Wi‑Fi password
If you need help with your Wi‑Fi password - Apple Support
If they are On, turn Off Hotspot & VPN.
Have you contact your carrier?
Yes, contact your carrier.
I contacted a service, and they said maybe it was bought in another country, and the first owner did not paid the bills, and the phone is blocked.
but since they sold it abroad, it is only partly blocked
is that possible?
maybe it was bought in another country, and the first owner did not paid the bills, and the phone is blocked.
Then it is not possible to unlock the iPhone.
Apple cannot help you.
You cannot use the iPhone.
I tried all of the things apple recommend .
I did hard reset many times, I deleted the iPhone and set as a new iPhone with new Apple ID, but nothing worked.
my phone is sim free, or unlocked, or idk how to say properly (my English is not the best) and I checked that it is not blocked or blacklisted.
if I did it, is there a point to contact my carrier?
iPhone 12 Pro Max Network Error
