Apple Cash Verify Identity Button Not Working

I have never had a problem with apple cash up until last week. I went to accept a payment, and a pop-up to verify my identity came up. At the time, I couldn’t enter all of the information it needed to I set it aside thinking I could complete it later. Now, I am unable to accept any payments or send any as well. The message with the balance set appears in the IMessage, but it is greyed out with no option to accept. In apple wallet I have tried pressing the “verify my identity” button multiple times, but it simply shows a loading sign for 2 seconds and then does nothing, no matter how many times I click it. The payments did not show up in apple wallet initially at all, but now they are under transactions and say “pending”.