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I can’t verify my information

I can’t verify my identity for the Apple Cash card I need help help

iPhone XS Max, iOS 15

Posted on Feb 17, 2022 2:43 PM

Reply
1 reply

Feb 18, 2022 12:46 PM in response to nabeel109

Hi there nabeel109,


Let's team up to get this issue sorted with verifying your identity for Apple Cash. From your post, we see two things for which we wanted to call special attention:

  1. What occurs exactly when you follow the steps in the link above your post? Here's the link again just in case: Identity verification for Apple Card or Apple Cash
  2. We see you have iOS 15, but the latest version is iOS 15.3.1. You can verify this within Settings > General > About. Here's a link that'll show how to first back up, then Update your iPhone, iPad, or iPod touch.


Cheers!

I can’t verify my information

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