Numbers keep coming and going on new iPhone (13 Pro Max)

Question

Numbers keep coming and going on new iPhone (13 Pro Max)

My contacts keep disappearing and their numbers show instead of their name. I have tried toggling off contacts on iCloud but it seems to help and then it happens again. really want to solve this as its really annoying. How can I make the names of my contacts stay for good!?

Posted on Feb 17, 2022 2:55 PM

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Answer 1

Best reply

sberman

Level 10

264,315 points

Feb 17, 2022 3:00 PM in response to Amyrichards2809

Is your iCloud storage space full? Check Settings > [your Apple ID] > iCloud > Manage Storage
Is your iPhone storage full? Check Settings > General > iPhone Storage and be certain your free space is never less than 10% of your total storage.

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Answer 2

Feb 17, 2022 3:06 PM in response to sberman

Thanks for your response but I have 200gb of iCloud space and have only used 4gb. Same goes with my phone storage I have only used a small amount of space 😞

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Answer 3

sberman

Level 10

264,315 points

Feb 17, 2022 3:09 PM in response to Amyrichards2809

Check Settings > Contacts > Accounts and be certain exactly one account (iCloud) is the only account shown that has any Contacts capability enabled.

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Numbers keep coming and going on new iPhone (13 Pro Max)

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