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tim-r-h Author

Level 1

5 points

losing contacts

Hi - i have an iPhone 11 that just keeps randomly losing contacts names. Even with some people i regularly text or call the names just disappear. Any thoughts most welcome!

iPhone 11, iOS 13

Posted on Jul 19, 2020 5:11 PM

Top-ranking reply

TheLittles

Level 10

195,711 points

Posted on Jul 19, 2020 5:43 PM

tim-r-h Said:

"losing contacts: Hi - i have an iPhone 11 that just keeps randomly losing contacts names. Even with some people i regularly text or call the names just disappear. Any thoughts most welcome!"

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Sync this with iCloud:

See if your Contacts are synced with iCloud. If not, then sync them, and see if they always stay on your phone.

Go To: Settings

Tap: [your name] (Top Item)

Tap: iCloud

Tap: Contacts to that it is green.

Also...

Try a Hard Restart:

Made any recent changes, such as updates? Try this...

Go To: Settings
Tap: General
Tap: Shut Down (very bottom).
Swipe: Line to the Right
Wait: 30 Seconds
Power Back Up

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losing contacts

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