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losing contacts

Hi - i have an iPhone 11 that just keeps randomly losing contacts names. Even with some people i regularly text or call the names just disappear. Any thoughts most welcome!

iPhone 11, iOS 13

Posted on Jul 19, 2020 5:11 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2020 5:43 PM

tim-r-h Said:

"losing contacts: Hi - i have an iPhone 11 that just keeps randomly losing contacts names. Even with some people i regularly text or call the names just disappear. Any thoughts most welcome!"

-------


Sync this with iCloud:

See if your Contacts are synced with iCloud. If not, then sync them, and see if they always stay on your phone.

Go To: Settings

Tap: [your name] (Top Item)

Tap: iCloud

Tap: Contacts to that it is green.


Also...


Try a Hard Restart:

Made any recent changes, such as updates? Try this...

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down (very bottom).
  4. Swipe: Line to the Right
  5. Wait: 30 Seconds
  6. Power Back Up


Go

1 reply
Question marked as Top-ranking reply

Jul 19, 2020 5:43 PM in response to tim-r-h

tim-r-h Said:

"losing contacts: Hi - i have an iPhone 11 that just keeps randomly losing contacts names. Even with some people i regularly text or call the names just disappear. Any thoughts most welcome!"

-------


Sync this with iCloud:

See if your Contacts are synced with iCloud. If not, then sync them, and see if they always stay on your phone.

Go To: Settings

Tap: [your name] (Top Item)

Tap: iCloud

Tap: Contacts to that it is green.


Also...


Try a Hard Restart:

Made any recent changes, such as updates? Try this...

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down (very bottom).
  4. Swipe: Line to the Right
  5. Wait: 30 Seconds
  6. Power Back Up


Go

losing contacts

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