Backup problems

NicoDupleich Said:

"Backup problems: when i back up my iphone xs to my iphone 12 pro, my apps download on my new iphone freezes."

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Start with Unfreezing this:

Unfreeze your iPhone, seeing if all proceeds.

Troubleshooting a Frozen iPhone:

Try the Tips at these Apple Support Links:

• If the Screen isn’t Working on your iPhone or iPad - Apple Support

• If your iPhone is Stuck on the Apple Logo - Apple Support

• If your iPhone Won't Turn On or is Frozen - Apple Support

• If you Need More Help - iPhone - Apple Support

You can’t backup one phone to another phone. However, you can restore a backup from one phone to another one. If you are restoring a backup, try starting all over again. Erase the new phone, restart and then try the backup again.

If you are using Quick Start, try restoring a backup instead.