Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock

My iPad was a gift so I dont have a receipt but Im the only owner. I have my AppleID and password. Thank you for your help.

iPad Air 3, iPadOS 15

Posted on Feb 18, 2022 4:58 PM

Reply
Question marked as Best reply

Posted on Feb 18, 2022 5:25 PM

If you know your Apple ID and password, your device should be accessible provided you set it up using that Apple ID and password. Otherwise, review: How to remove Activation Lock - Apple Support


Without proof of purchase, Apple will not be able to assist.

2 replies

Feb 18, 2022 5:08 PM in response to Janette N.

Janette N. Said:

"Activation lock: My iPad was a gift so I dont have a receipt but Im the only owner. I have my AppleID and password. Thank you for your help."

-------


Troubleshooting the Passcode...

You must do so from through Apple Support. See the following...


Hold It Right There!:

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


If locked out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.