Privacy restrictions problem on macOS Monterey 12.2.1

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Privacy restrictions problem on macOS Monterey 12.2.1

After I've update Monterey to version 12.2.1, I don't know what happened but I started to have problems with privacy restrictions.

Sometimes If Macbook sleeps, after the wake up the microphone, camera, contacts and etc get blank, and I can't use programs like WhatsApp, Teams or Skype, because any problem complain that the Mac don't have a camera or don't have access to the Microphone.

Sometimes it happens even without sleep and only after a reboot MacBook restore their normal behavior .

I have tried to delete TCC.database in restore boot without success.

And if I try to run tccutil reset All, or Microphone, or anything it alway return a failed to reset item like the example below:

tccutil: Failed to reset Camera

Does anyone have passed through a problema like this? I thinking in format and install everything again, but I have a lot of work nowadays and if someone have any clue to fix without a full format, will help me a lot!

Thanks!

MacBook Pro 15″, macOS 12.2

Posted on Feb 18, 2022 7:11 PM

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Answer 1

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fneto Author

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Feb 19, 2022 8:58 PM in response to BlueberryLover

Hi BlueberryLover!

Thank you for the tip, I reboot the Mac in safe mode and although the problem persists, in safe mode I could run tccutil reset commands with success, and when I reset the all options the utility complains about a Kaspersky system module that ask for a confirmation. I have update macOS from Big Sur to Monterey 12.2 but didn't have upgrade Kaspersky.

I enter in the normal boot mode, run the uninstallation script of Kaspersky and reboot again, now everything is working fine.

Thanks!

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Answer 2

fneto Author

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Feb 20, 2022 5:53 PM in response to lllaass

In fact the fault was mine, I was using BigSur until Monterey 12.2 was released, and I have disabled Kaspersky ab out a month to make some tests and forget to enable it again, in this time a new version was released compatible with Monterey and I didn't get upgrade before the macOS upgrade.

So the problem is in a Kaspersky module that was outdated, but was my fault to didn't notice it and din't update it before upgrade to Monterey.

Anyway, I hope this problem can help someone that pass through the same situation.

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Answer 3

Feb 19, 2022 9:01 AM in response to fneto

There are a few of things you might want to try.

1) Boot in Safe Boot mode to see if issue persists (if so then the issue is most likely related to third party software).

2) Create a new user account. If problem goes away, move you files to the new account. The Migration Assistant can do this (just move the user files, not system settings, or applications)

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Answer 4

lllaass

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Feb 20, 2022 12:35 AM in response to fneto

I wonder if Kaspersky was the problem all along.

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Privacy restrictions problem on macOS Monterey 12.2.1

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