Hi paid for Sundance subscription and I no longer seeing it

Where is my Sundance subscription that I paid for the Apple TV plus

Posted on Feb 19, 2022 1:42 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2022 4:28 PM

Hi jerrybfan,


Welcome to the Apple Community.


Wondering if you have been using the subscription ok up till now

or

Whether this is the first time you tried to find and watch it after subscribing..


You might want to try looking for Sundance in "Watch Now", see if you can select the show in "Up Next", or use the "Search"


Or

See if this article from Sundance Now Support Website helps:

https://support.sundancenow.com/en/support/solutions/articles/11000073299-sundance-now-on-appletv



More info if needed


Download and stream shows and movies from Apple TV+ and Apple TV channels - Apple Support:


Subscriptions and Billing - Official Apple Support


Apple TV+ in the Apple TV app – Apple Support


User Guide:

Apple TV app for smart TVs and other devices – Apple Support

(NB: Click on "Table of Contents" at the top of the Welcome Page that opens from the Link)


Hope there's something here that will fit your needs, and help solve the issue.

All the best :-)

2 replies
Question marked as Top-ranking reply

Feb 19, 2022 4:28 PM in response to Jerrybfan

Hi jerrybfan,


Welcome to the Apple Community.


Wondering if you have been using the subscription ok up till now

or

Whether this is the first time you tried to find and watch it after subscribing..


You might want to try looking for Sundance in "Watch Now", see if you can select the show in "Up Next", or use the "Search"


Or

See if this article from Sundance Now Support Website helps:

https://support.sundancenow.com/en/support/solutions/articles/11000073299-sundance-now-on-appletv



More info if needed


Download and stream shows and movies from Apple TV+ and Apple TV channels - Apple Support:


Subscriptions and Billing - Official Apple Support


Apple TV+ in the Apple TV app – Apple Support


User Guide:

Apple TV app for smart TVs and other devices – Apple Support

(NB: Click on "Table of Contents" at the top of the Welcome Page that opens from the Link)


Hope there's something here that will fit your needs, and help solve the issue.

All the best :-)

Feb 20, 2022 6:23 AM in response to Jerrybfan

Sundance Now is available as tv channel in the Apple TV app for users that started their subscription inside the Apple TV app.

Sundance Now is available from the Sundance Now app for users that started their subscription outside the Apple TV app.


On what device is this happening?


Apple TV+ is unrelated to and independent of other tv channels.

See your subscriptions overview - Apple

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Hi paid for Sundance subscription and I no longer seeing it

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