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iPhone messages still say "notifications silences" even with Focus mode turned off

People began telling me I have my notifications silenced for text messages. I turned Focus mode off for the "Do Not Disturb" status, and yet the silenced notifications still show up in me text messages to certain people. So I have no idea what to do next to unsilence my notifications even when Focus mode is off.

iPhone 12 Pro Max

Posted on Feb 19, 2022 9:52 AM

Reply
4 replies

Feb 20, 2022 10:03 AM in response to John Donaldson1

Hello John Donaldson1,


After reviewing your post, it seems like notifications are silent when receiving messages. It may be that the conversation is muted.


"Turn on Hide Alerts

  1. Open Messages.
  2. Swipe left over the conversation that you want to mute.
  3. Tap the Alerts button .

When Hide Alerts is on, the Alerts button  appears next to the conversation. This stops notifications only for that conversation, not your device. You’ll still receive all other messages and see notifications for them on your Lock Screen."


Use Messages on your iPhone, iPad, or iPod touch


Please don't hesitate to let us know if you need additional assistance.


Thank you for using Apple Support Communities. Have a nice day.

Feb 20, 2022 2:06 PM in response to John Donaldson1

Hey John Donaldson1,


Thanks for the update. if the conversation is not muted, and Do Not Disturb is not enabled, next would be to check if notification settings are enabled. Also, see if there are any iOS updates available.


"To turn off notifications selectively for apps, go to Settings > Notifications > Siri Suggestions, then turn off any app."


Change notification settings on iPhone


Update your iPhone, iPad, or iPod touch


Have a good one.

Feb 20, 2022 11:34 AM in response to mario49

Thanks for that suggestion. I checked the affected conversations, as well as other conversations, and hide alerts were off on all of them, meaning that no conversations were muted. I did do a search on similar questions from other users and it appears this is a flaw that Apple knows about, and I hope will provide a fix for. Thanks again for looking at my question.

iPhone messages still say "notifications silences" even with Focus mode turned off

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