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I bought a pair of AirPods Pro and the spatial audio is grayed out on my iPhone XS. It works on my friend's iPhone XR but not on my phone. I updated my phone to the latest software and even the AirPods are updated according to apple tech support so what is the resolve for this?
Hello SakibIshmam,
Thank you for reaching out in Apple Support Communities. We understand that the option to select spatial audio is grayed out via Control Center on your iPhone XS with your AirPods Pro. We'll be happy to help.
Just to be sure, let's verify that your iPhone XS has the latest version of iOS 15.3.1 installed. If needed, you can find that information by going to Settings > General > About > Software Version.
If you're on the latest version of iOS 15.3.1, please answer the following questions:
We look forward to hearing back from you with an update.
Best regards.
AirPods Pro Spatial Audio Grayed Out
