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iPad Mini 6th Generation A2568 - Loss of touch sensitivity

My iPad has never responded properly to touch, right out of the box, new. Model # is A2568 (WiFi and cellular, 256 GB) and was purchased new and received from Apple January, 2022. I have previously owned both iPads and iPhones and never experienced a non-responsive screen. The problem seems most pronounced towards the edges of the screen, though it can occur in the middle of the screen too.

I am wondering if others are experiencing this problem and looking for advice.

iPad mini 6 Wi-Fi, Cellular

Posted on Feb 20, 2022 10:35 AM

Best reply

imobl

Level 7

20,424 points

Posted on Feb 20, 2022 3:43 PM

Make an appointment at the nearest Apple location to have your iPad evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

Genius Bar Reservation and Apple Support Options - Apple

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iPad Mini 6th Generation A2568 - Loss of touch sensitivity

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