Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV Remote A1962 Is Not Charging.

My Apple TV 4K Remote A1962 Is Not Charging. I put it on two different chargers with no luck. Any suggestions? Thanks

Apple TV 4K

Posted on Feb 20, 2022 12:01 PM

Reply
Question marked as Best reply

Posted on Feb 20, 2022 6:18 PM

Please review this support document for an overview and steps that you may have missed or done differently.

Charge your Siri Remote - Apple Support

There are no indicators on the remote that it is charging. See the charge level on screen in Settings.


There is a battery service for Siri Remotes, if needed.

Apple TV repair - Official Apple Support﹥Battery service for your remote

Apple TV remote out-of-warranty battery pricing - Apple Support


Else consider buying a replacement remote. Newer model, pretty nice.

Siri Remote - Apple TV accessories - Apple Store online

1 reply
Question marked as Best reply

Feb 20, 2022 6:18 PM in response to Rick9948

Please review this support document for an overview and steps that you may have missed or done differently.

Charge your Siri Remote - Apple Support

There are no indicators on the remote that it is charging. See the charge level on screen in Settings.


There is a battery service for Siri Remotes, if needed.

Apple TV repair - Official Apple Support﹥Battery service for your remote

Apple TV remote out-of-warranty battery pricing - Apple Support


Else consider buying a replacement remote. Newer model, pretty nice.

Siri Remote - Apple TV accessories - Apple Store online

Apple TV Remote A1962 Is Not Charging.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.