Hotspot often disconnects

hi, i have a dell g15 laptop with intel wifi (AX1650x)

with Windows 10(21H2) and i often connect it to my iphone 7(intel

modem)  's hotspot. Problems started when i updated my phone to ios 15

because every time i connect to the hotspot it works great,until the

connection drops randomly. The problem is that it drops really often and

it's annoying.

To fix this problem i tried to

reinstall ios 15 (now 15.3.1), reinstall intel drivers, reset network preferences in win10, update the bios to

the latest version. nothing solved.

I tried to connect other computers(with realtek adapter) to the hotspot and they don't encounter any disconnection. Can someone help me pls ?

iPhone 7, iOS 15

Posted on Feb 20, 2022 1:24 PM

Reply
3 replies

Feb 21, 2022 10:18 AM in response to Stefanoinn2

Hello Stefanoinn2.


Thank you for using Apple Support Communities and for sharing these details with us. We want you to have a good experience when using your Personal Hotspot on your iPhone with other devices. It also sounds like you've done a tremendous job in troubleshooting this specific issue. You've tested other computers, but those don't disconnect, only your Dell computer does. If you connect your Dell computer to another Personal Hotspot, does it continue to disconnect or does it only disconnect with your iPhone's Personal Hotspot?



For this specific issue, we'd like to share a helpful resource with you below:


If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular) - Apple Support


This resource does have some additional troubleshooting steps you can try. If your issue continues to occur, you might want to review the section "Get more help". Cheers.

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Hotspot often disconnects

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