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Says I need a connected accessory to play music on this device. I have the subscription. Still won’t play Apple Music on Alexa.
iPhone 12 Pro Max, iOS 15
Hi CoachP12,
Thanks for reaching out to us! We understand you're running into some problems playing Apple Music with Alexa and we want to help. You're on the right track by starting with Play Apple Music with Alexa
To help us isolate the problem a bit more, which Alexa-enabled device are you using, and is it connected to the same Wi-Fi network as your iPhone? Once we have more details, we'll be in a better position to help.
Have a great day.
Hi CoachP12,
Thanks for reaching out to us! We understand you're running into some problems playing Apple Music with Alexa and we want to help. You're on the right track by starting with Play Apple Music with Alexa
To help us isolate the problem a bit more, which Alexa-enabled device are you using, and is it connected to the same Wi-Fi network as your iPhone? Once we have more details, we'll be in a better position to help.
Have a great day.
I am using the same wi-fi. The Alexa device is a Echo and echo dot.
Hi CoachP12,
Got it! Are you able to play songs from Apple Music using Siri? If so, we encourage you to contact Amazon support for more information on setting up Echo for use with Apple Music. Here's how to reach them: Get help from Amazon
Best regards.
Says I need a connected accessory to play music on this device. I have the subscription. Still won’t ply Apple Music on Alexa
