You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Purchased movies or loading

Why do my movies not load on either of my 4k tv’s. We have over 300 purchased movies that will not show up, why?

Apple TV 4K, tvOS 11

Posted on Feb 20, 2022 6:46 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 20, 2022 7:48 PM

Hi Jim, I'd need more description of what you are doing to purchase and access purchased movies. However, one general suggestion I can offer is to be sure the AppleTV is signed in under the same AppleID as the account you are using to purchase movies.

1 reply

Purchased movies or loading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.