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Purchased movies or loading

Why do my movies not load on either of my 4k tv’s. We have over 300 purchased movies that will not show up, why?

Apple TV 4K, tvOS 11

Posted on Feb 20, 2022 6:46 PM

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Question marked as Top-ranking reply

Posted on Feb 20, 2022 7:48 PM

Hi Jim, I'd need more description of what you are doing to purchase and access purchased movies. However, one general suggestion I can offer is to be sure the AppleTV is signed in under the same AppleID as the account you are using to purchase movies.

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Purchased movies or loading

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