swollen battery - macbook 2017 retina

Hi, gmkovich, I don't know if a class action lawsuit has been filed, and/or if anyone else has this issue. This is the only notice I could find about 13" MacBook retina's from about 2017 and batteries (see Link)13-inch MacBook Pro (non Touch Bar) Battery Replacement Program - Apple Support... you'd have to fill in your Mom's serial number for her 2017 MacBook Retina and see if it qualifies... you are correct to be concerned about a faulty battery that might cause a fire. your Mom (or you) should book an appointment with your local Genius Bar or AASP (Apple Authorized Service Provider), take in her 2017 MacBook Retina for service and to get the battery replaced...

hope this helps you

John b

First of all - DO NOT USE THE DEVICE UNDER ANY CONDITION as this is not safe at all.

There is no program for your model MacBook, BUT this does not mean that the device will not be repaired free of charge. The engineers in service must check the reasons.

What you have to do is just set up a service for the device.

Batteries - Service and Recycling

Mac Repair

Get your Mac ready for service

Take it in and have the battery replaced. Perhaps that is the only damage. It's a five year old computer and batteries do fail. If Apple says no replacement program then there isn't one.

Hello ~ I urge you to take the unit in as *my ginger* suggested and have the battery replaced. It is dangerous and should not be used at all until it is repaired.

~Katana-San~

This is not something to hesitate on; you need to stop using the device and get it to Apple.

[Edited by Moderator]

When a battery fails, the macOS will generate warnings that battery needs attention. If those warnings are ignored, you run the risk of having the battery swell to the point that physical damage to the Mac may occur. Such damage is unlikely to be repaired under warranty especially if it is beyond Apple Care coverage.

In my case, my 2015 12" MacBook is currently on its 2nd battery replacement.

The 2017 MacBook is a 12" model, not a 13 inch model. The last 13" MacBook was the 2010 model.