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Carol1248 Author

Level 1

4 points

Cannot log into WeChat on iPhone 13 Pro Max

Hi, I got a new iPhone 13 Pro Max last week but I haven't been able to log into my WeChat account on it. I double checked the acct and pw on my old phone (iPhone 8) so I'm sure the acct and pw are correct. After I entered acct and pw on my new phone it just showed "downloading" on a blank WeChat Security Center page, and it stays on that page for hours without moving or a progress bar. I've tried removeing the app and re-install it but this issue is still here. Any thoughts on how I can log into WeChat?

iPhone 13 Pro Max

Posted on Feb 21, 2022 3:22 PM

Top-ranking reply

ckuan

Level 10

120,776 points

Posted on Feb 21, 2022 3:23 PM

WeChat is not an Apple product, best you ask the app developer on their website/forum for support.

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Cannot log into WeChat on iPhone 13 Pro Max

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