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iPod Shuffle 4th Gen not syncing and won't restore

My iPod Shuffle 4th generation will not 1) Sync to Music 2) will not restore.

Tried with 2 Shuffles, same problem

Tried with Music 1.2.2.40 on macOS 12.2.1

Tried with iTunes on macOS 10.136


So, I'm not alone as there have been a few reports of this problem.


I know that the shuffle is an old product, but I would really like to have this resolved.


PLEASE HELP.

Posted on Feb 21, 2022 4:49 PM

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Question marked as Best reply

Posted on Feb 21, 2022 6:31 PM

Solved!

I did a “Safe Boot”, tried to restore the iPod Shuffle in Safe Mode, didn’t work, but after a normal re-boot, I was able to restore the Shuffle and sync music from iTunes 😎

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iPod Shuffle 4th Gen not syncing and won't restore

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