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macbook has apple symbol with line crossed

my macbook now won't start. it just shows an apple symbol and flashes a circle with a line crossed out

MacBook

Posted on Feb 21, 2022 10:17 PM

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6 replies

Feb 23, 2022 6:12 AM in response to kingsv34

Hi kingsv34,


Thank you for posting in the Apple Support Communities. It sounds like your Mac is starting up to a screen with a circle and a line through it, correct? If so, we would love to help see if we can get the issue resolved for you. Let's go ahead and follow the troubleshooting steps we've linked for you below.


If your Mac starts up to a circle with a line through it


Please let us know how it goes. We're always happy to help.


Cheers!

Feb 24, 2022 11:21 AM in response to kingsv34

This is the prohibitory symbol, meaning the version of Mac OS X Leopard installed is corrupt or not compatible with your mac. You will have to reinstall Mac OS X by inserting an install disc or USB, holding alt, selecting the option and then going through the installer.

If you need to create a USB installer - www.support.apple.com - then search how to create USB installer for macOS


If you need to use an installer USB -

Feb 25, 2022 10:30 AM in response to kingsv34

You will be able to find an original installer disc on places like eBay, but be careful. The disc should be a purple-spacey theme like the cover image for this forum. The text should be laid out like this on the left hand side of the DVD -

Mac OS X

Install or CPU Drop-In DVD

Version 10.5 (or anything between 10.5 and 10.5.8)

Code that has a layout of XXXXX-XXXX-X

Copyright text on the right hand side


Mar 23, 2022 11:30 AM in response to kingsv34

You do not have a recovery volume. So some of those fixes wont work.If you have any kind of an install DVD you can use that to run disk utilities or reinstall from. Insert the disc and hold down the C key while starting up. If you do not have an install DVD then you need to start in single users.https://osxdaily.com/2013/08/07/how-to-repair-a-mac-disk-with-fsck-from-single-user-mode/ If this will not work then you will need an install DVD. Or look for a full install DMG of your operating system that you can make into a bootable installer.

macbook has apple symbol with line crossed

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