Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Switching from an iPhone 8 Plus to 13. Stuck on Updating IOS

Doing Phone to Phone transfer. New phone said it need to update the IOS, started download and finished download. Little wheel started rotating with blue test saying "Install Now" has been spinning for a bout 45 minutes. Have tried taping blue text and all over the screen, but nothing happens.

Is it install the updated IOS or is it frozen?

Posted on Feb 22, 2022 5:02 AM

Reply
Question marked as Best reply

Posted on Feb 22, 2022 7:32 AM

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly



1 reply

Switching from an iPhone 8 Plus to 13. Stuck on Updating IOS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.