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I can't redeem the 3 month arcade free trial

I just got a new iphone, and when I opened the app store, I got the offer for the apple arcade free trial. However, when I tried to accept it, I had trouble with my payment options and had to close the store to resolve it. Now, when I reopen the app store, I do not see the trial offer pop up anymore, even though it still shows it in settings. I've tried updating the ios like the article suggests, but it still won't work. Is there another way for me to get the trial?

iPhone 13 Pro Max, iOS 15

Posted on Feb 22, 2022 10:46 AM

Reply
1 reply

Feb 23, 2022 9:36 AM in response to 17parmeleety

Hello 17parmeleety,


Thank you for posting in the Apple Support Communities. We're here for you.


We recommend following the steps in the below support article since they have resolved similar concerns in the past:

If you can't redeem your promotion for an Apple subscription


If this concern continues after taking the steps above, our resolution is to contact Apple Support directly. Depending on your region, you may be able to reach them here: 

Get Support


We hope this information is useful. Kind regards.

I can't redeem the 3 month arcade free trial

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