Direct transfer error

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Level 1

4 points

Direct transfer error

I am transferring data from iPhone 12 pro max 128GB to iPhone 13 pro max 128 GB. I tried completing direct transfer multiple time and received similar even though new iPhone 13 pro max has enough storage.

iPhone 13 Pro Max

Posted on Feb 22, 2022 2:42 PM

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Answer 1

Jack-19

Level 8

46,182 points

Feb 22, 2022 2:52 PM in response to Nabeel2437

Welcome to the Apple Support Communities.

Restart your iPhone - Apple Support then try again. If the issue persists, see: Move from your current iPhone, iPad, or iPod touch to a lower capacity device - Apple Support.

Jack

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Answer 2

Nabeel2437 Author

Level 1

4 points

Feb 22, 2022 11:16 PM in response to Jack-19

Hello Jack,

The picture shows that the storage is only 83 GB and should be able to transfer to a 128 GB iPhone 13 pro max. I have done the direct transfer multiple times and received same error. I have done transfer multiple but this is a first. I have made sure that the iPhone’s software have been updated as well.

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Direct transfer error

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