Apple ID funds used for Apple Music

So I bought a $15 apple gift card to pay for Apple Music, I added the amount to my Apple ID and now can’t use it to pay for my Apple Music. Just keeps saying it’s already redeemed no matter what I click. What do I do ?

iPhone 7, iOS 15

Posted on Feb 22, 2022 7:00 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2022 1:05 PM

Hello Emilyrichardson22,


Thanks for using Apple Support Communities. We understand that you're seeing an error when trying to redeem a gift card. We're happy to help.

"If you see a message that says that your card has already been redeemed, you might have already redeemed it. Sign out of the App Store or iTunes Store on all of your devices, then sign back in. This refreshes your Apple ID balance. Learn how to check your Apple ID balance.

If you need more help, contact Apple Support."

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card


Have a nice day!

2 replies
Question marked as Top-ranking reply

Feb 23, 2022 1:05 PM in response to Emilyrichardson22

Hello Emilyrichardson22,


Thanks for using Apple Support Communities. We understand that you're seeing an error when trying to redeem a gift card. We're happy to help.

"If you see a message that says that your card has already been redeemed, you might have already redeemed it. Sign out of the App Store or iTunes Store on all of your devices, then sign back in. This refreshes your Apple ID balance. Learn how to check your Apple ID balance.

If you need more help, contact Apple Support."

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card


Have a nice day!

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Apple ID funds used for Apple Music

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