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I am unable to use my apple id funds to pay for apple music

I want to pay for my apple music with my apple id balance but it won't let and says its declined or when I try to press redeem it says I have to have a gift card, even though I added the funds using my debit card.

iPhone 6s, iOS 14

Posted on Apr 24, 2022 9:08 PM

Reply
Question marked as Best reply

Posted on Apr 26, 2022 1:06 AM

Hi 0413ds,

Welcome to the Apple community.


Seems you should be able to use your Apple ID balance to pay for Apple Music ...

however it may not be available in all countries and regions.


When you press redeem ... that is for just for entering gift card information directly.


See the article (link below) to find out what payment methods you can use in your country or region:


Payment methods that you can use with your Apple ID – Apple Support (AU)


Apple support also have an article online:


What you can buy with your Apple Gift Card or Apple ID balance – Apple Support (AU)


NB article also says at the bottom:

"Some purchases may require that you have a credit card on file,

even if you use your Apple ID balance to make the purchase."

___________________________________________________________


If needed:


How to: Get music on iPhone – Apple Support (AU)


Music Support

Music - Official Apple Support


Apple ID support

Apple ID - Official Apple Support


All the best :-)

3 replies
Question marked as Best reply

Apr 26, 2022 1:06 AM in response to 0413ds

Hi 0413ds,

Welcome to the Apple community.


Seems you should be able to use your Apple ID balance to pay for Apple Music ...

however it may not be available in all countries and regions.


When you press redeem ... that is for just for entering gift card information directly.


See the article (link below) to find out what payment methods you can use in your country or region:


Payment methods that you can use with your Apple ID – Apple Support (AU)


Apple support also have an article online:


What you can buy with your Apple Gift Card or Apple ID balance – Apple Support (AU)


NB article also says at the bottom:

"Some purchases may require that you have a credit card on file,

even if you use your Apple ID balance to make the purchase."

___________________________________________________________


If needed:


How to: Get music on iPhone – Apple Support (AU)


Music Support

Music - Official Apple Support


Apple ID support

Apple ID - Official Apple Support


All the best :-)

May 21, 2022 7:52 PM in response to Nuellz

Thank you for your info. Nuellz

,

Am wondering if you found out why your payment was declined by the App Store.

(We are all Apple users, like yourself, in this community so have not access to your account or details.)


You might want to view Apple Support's article:

If your payment method has been declined in the App Store or iTunes Store – Apple Support


All the best :-).


I am unable to use my apple id funds to pay for apple music

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