Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacOS Update 12.2.1 followed by denial of access to Google Sites

Just updated to MacOS Monterey 12.2.1

Now various browsers are unable to open sites under my ownership under Google Sites. Message being returned in (for instance) Safari reads:

...Safari can't find the server "sites.google.com"

or in Chrome:

"This site can’t be reached

Check if there is a typo in sites.google.com.

DNS_PROBE_FINISHED_NXDOMAIN"


I suspect - looking at some older posts here, that the root cause will turn out to be in the MacOS update. Any views?

MacBook Air (2020 or later)

Posted on Feb 23, 2022 4:12 AM

Reply
Question marked as Best reply

Posted on Feb 23, 2022 4:27 AM



1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then this appears to be a System Wide issue.


5 - Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.


The application is free or paid from added features. 


Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).



It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.


Any Third Party Applications that will interfere with the normal operation of the OS, alter, modify, remove or delete or attempt to do so is an invitation for disaster and may require a Reinstallation of the OS.


This includes AntiVirus, Disk Cleaners, Disk Optimizes, UnInstaller etc.


This will include CleanMyMac 


This will include BitDefender 


This will included Norton Antivirus


Sophos Av Software


Intego AntiVirus


McAfee


MacKeeper


Avast AntiViru 


Ad Guard


The The Built in Security  is all that is required.

Similar questions

1 reply
Question marked as Best reply

Feb 23, 2022 4:27 AM in response to HogsBellyFarm



1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then this appears to be a System Wide issue.


5 - Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.


The application is free or paid from added features. 


Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).



It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.


Any Third Party Applications that will interfere with the normal operation of the OS, alter, modify, remove or delete or attempt to do so is an invitation for disaster and may require a Reinstallation of the OS.


This includes AntiVirus, Disk Cleaners, Disk Optimizes, UnInstaller etc.


This will include CleanMyMac 


This will include BitDefender 


This will included Norton Antivirus


Sophos Av Software


Intego AntiVirus


McAfee


MacKeeper


Avast AntiViru 


Ad Guard


The The Built in Security  is all that is required.

MacOS Update 12.2.1 followed by denial of access to Google Sites

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.