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old apple id keeps poping up

my new phone and old phone are connected to my current apple id. however it keeps popping up for me to sign into my old apple id in order to redownload whatsapp and candy crush. but the phone is already connected to apple id so im confused

iPhone 13, iOS 15

Posted on Feb 23, 2022 4:43 AM

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Question marked as Top-ranking reply

Posted on Feb 23, 2022 12:46 PM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.         


Family Sharing - Set up.        



1 reply
Question marked as Top-ranking reply

Feb 23, 2022 12:46 PM in response to cherish100

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.         


Family Sharing - Set up.        



old apple id keeps poping up

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