You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unable to connect to itunes store

my iTunes hasn't worked for several months it's never worked I've done all the recommendations but nothing and I really need it to pay for my subscriptions

Posted on Feb 23, 2022 6:17 AM

Reply
1 reply

Feb 24, 2022 8:16 AM in response to mintou162

Hello mintou162,


Welcome to Apple Support Communities!


We understand you're unable to pay for your subscriptions and access the App Store. We'll be glad to assist.


Try using a different device and following this to get help with your subscription: How to cancel a subscription from Apple


If you're experiencing other issues with connecting, follow this: If you can't connect to the App Store, iTunes Store, or other Apple services

Please connect to a different Wi-Fi network and see if that helps.


If you still need help, complete these steps: If there's an issue when you redownload apps, movies, or other content from Apple


Reach out to Apple directly if additional assistance is needed: Get Support


Cheers.

unable to connect to itunes store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.