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Level 1

4 points

Not able to capture screen shot on my phone

I am not able to capture screen shot on my iPhone 12 Pro. This prepared appeared today only. Not even double tap option is working. Kindly help.

iPhone 12 Pro, iOS 15

Posted on Feb 23, 2022 6:51 AM

Top-ranking reply

Level 8

35,891 points

Posted on Feb 23, 2022 7:38 PM

Hi touseef211,

Welcome to the Apple Community.

You might want to browse this (iOS 15) article from Apple Support

If this method is not working for you, you may want to contact Apple Support

There is a "Get Support" link to Apple at top right on this discussion page

Apple phone numbers around the world

All the best :-)

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